Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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A Journey of Small Steps for Big Change

Learn how to make change in sales effectiveness succeed by going one step at a time.

A Reminder About Empowerment

Learn some rules about empowerment

A Roadmap to Challenging Conversations

A three-step approach to difficult workplace conversations: prepare, plan, and practice.

A Roadmap to Successful Enterprise Transformation

Learn the mistakes in organization transformation.

Simple Strategies to Boost Your Career

How writing regular status updates for you boss can help your career.

A Smarter Way to Brainstorm

Linus Pauling once said: "If you want great ideas, you need to have lots of ideas." Brainstorming is the most popular technique for producing lots of ideas. But although it is widely practiced, brainstorming is seldom utilized to its full potential....

A Study of Building Analytical Skills in the Workforce

Read about AMA/i4cp study on analytics that showed increasing interest in analytics by companies.

A Socratic Approach to Successful Selling

The Socratic Method remains as relevant today as it was in ancient Greece. Using targeted Q&A, the savvy salesperson can create a Socratic dialog with the customer to determine how to best meet the customer's needs-and close the sale....

A Template for Cognitive Restructuring

In times of unprecedented upheaval and disruption in business, organizations need to display resilience in powerful measure.

Aaron Sandoski on How the Wise Decide

How do the wise decide and lead businesses and organizations to great success is the question Bryn Zeckhauser and Aaron Sandoski posed to themselves after landing their first jobs as managers. Despite the best training the world could offer—Harvard MBAs and stints at McKinsey & Company, the elit