Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

How to Plan Like a Leader

It doesn't matter what your job title is. Among your responsibilities is to act as the leader of your team. And as a leader, your tasks include leading your group in planning-understanding the corporate strategy and then in developing your unit's goals in light of that strategy and the plan to meet

How to Predict the Future to Transform Your Business

Using "flash foresight" to predict future trends and to spur innovation.

How to Practice Strategic Diversity Management (SDM)

Here's the first step to bring diversity management to a whole new level-beyond finger-pointing and well-meaning "initiatives" and toward a shared goal of building robust organizations. That first step is to understand "strategic diversity management," a way of looking at diversity to ensure you mak

How to Prevent Burnout and Improve Productivity

Is your company plagued by high employee turnover? If so, burnout may be a factor. Managers can prevent high employee stress and burnout levels b, using the "C.H.A.R.G.E." system: Challenge, help instill Hardiness, Appreciate, Relax, Goal set and...

How to Produce Compelling Reports and Presentations

Your team has concluded its work. It is time to submit its conclusions to the group’s sponsor or senior management. As you prepare the document, you may want to think of it as a promotional piece rather than a white paper.

How to Ride a Roller Coaster Calmly

Too many great ideas have fallen victim to a simple lack of appeal—yet not of the idea itself, but rather of the person presenting it. Use these tips and techniques to help you tear down your Communication Wall and find success as David has.

How to Project Instant Credibility

Seven dos and don'ts to build your credibility in the workplace.

How to Rise Above a CrisisFaced

Learn to rise above a crisis.

How to Safeguard Your Job: Keep Learning and Keep Listening

If you want to stay employed until the current iffy economic situation improves, take some advice from the authors of the Administrative Assistant's and Secretary's Handbook: make sure your skills are top-notch and keep your ear to the ground....