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Leading with Emotional Intelligence

Ignite commitment and help your employees reach their greatest potential through emotional intelligence.

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience . Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships.  This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.  

Seminar Number: 02133

4.8
(618 reviews)
  • In-Person
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

Home>Course Topic>Leadership>Leading with Emotional Intelligence

Who Should Attend

Senior managers and leaders who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

  •   In-Person3 Day(s)
    1.8 CEU, 18 PDCs, 18 PDU, 18 PHR, 18 PMU, 18 SPHR
  •   Live Online3 Day(s)
    1.8 CEU, 18 PDCs, 18 PDU, 18 PHR, 18 PMU, 18 SPHR
 
 

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships. 

This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

 

  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence
  • Utilize empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results
  • Integrating EI and leadership competencies
  • Applying emotionally intelligent speaking and listening skills to leadership
  • Identifying the role of EI in 21st-century leaders
  • Achieving emotionally intelligent personal influence
  • Assessing your personal credibility quotient to authentically influence others
  • Applying empathy as a powerful influencing strategy when coaching
  • Creating an emotionally intelligent inspiration plan
  • Encouraging emotionally intelligent collaboration practices
  • Managing change and resistance with EI
  • Identifying communication skills leaders can use to move past colleagues’ resistance
  • Attaining healthy conflict with EI
  • Identifying emotionally intelligent leadership communication strategies
  • Using emotionally intelligent mindfulness practices when team members experience stress
  • Synthesizing emotionally intelligent competencies to address complex leadership challenges and opportunities

Learning Objectives

  • Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
  • Manage and Adapt Emotional Behaviors That Impact Leadership in a Variety of Workplace Situations
  • Integrate Empathy to Promote Strong Relationships
  • Apply Collaborative, Inclusive, and Creative Communication Practices
  • Gain Emotional Insights to Understand and Implement Change
  • Implement Emotionally Intelligent Motivational Skills to Achieve Team Results

Integrating Emotional Intelligence and Leadership Competencies

  • Recognize the Impact Your Emotionally Intelligent Interpersonal Communication Skill Has on Your Colleagues
  • Apply Emotionally Intelligent Speaking and Listening Skills to Leading

Achieving Emotionally Intelligent Personal Influence

  • Assess Your Personal Credibility Quotient to Authentically Influence Others
  • Apply Empathy as a Powerful Influencing Strategy When Planning a Coaching Session
  • Analyze Resistance Through the Lens of EI to Identify Alternative Influencing Approaches

Creating Emotionally Intelligent Inspiration

  • Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
  • Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories

Encouraging Emotionally Intelligent Collaboration Practices

  • Describe Collaboration as an Emotionally Intelligent, Relationship-Based Activity
  • Identify Different Types of Leader or Colleague Inquiry That Strengthen Relationships and Creativity

Managing Change with Emotional Intelligence

  • Describe How Emotions Impact People’s Attitudes Toward Change
  • Identify Communication Skills That Leaders Can Use to Move Past Colleagues’ Resistance to Change

Attaining Healthy Conflict with Emotional Intelligence

  • Recognize the Central Role That Relationship Development and Maintenance Play in Achieving Healthy Conflict
  • Apply Strategies for Cultural and Communication Awareness When Leading
  • Identify Emotionally Intelligent Leadership Communication Strategies to Create and Sustain Healthy Conflict

Leading Emotionally Intelligent Teams

  • Analyze Your Team’s Emotional and Social Intelligence
  • Assess Your Team’s Stress Level and Mood to Remain Optimistic and Productive
  • Apply Emotionally Intelligent Mindfulness Practices When the Whole Team or a Single Team Member Experiences Stress

Bringing It All Together

  • Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

4.8

618 reviews

 
Presented some often neglected but essential skills for improving communications and performance.
4
Patrick F.
 
Production Manager
 
Industry: Telecommunications, Antenna Systems
This course was a very positive experience. I am late in my career to become a manager of a small group. Coming from a strictly technical background I found this course very helpful in solidifying a few concepts already in hand and expanding greatly my understanding of modern management concepts.
5
Gerald D.
 
Manager RPS Engineering
 
Industry: Manufacturing
Excellent training that opened my eyes to all the possibilities for which I can apply what I have learned. I have attended various trainings on communication, but this was by far the best experience that will have a lasting effect on how I communicate.
5
Sonia P.
 
Program Director
 
Industry: Organizations
Excellent course and our instructor also added many practical tools for us to learn and apply. This course opened my eyes to applying EI principles and tools to my work and life.
5
Andrew L.
 
IT Manager
 
Industry: Insurance
This was a great learning experience for leading a team by building trust and collaborative relationship through self awareness, empathy and creating win-win situation.
5
Devang S.
 
[email protected]
 
Industry: Energy, Utilities & Waste

This course is valid for PMUs.
12 Professional Effectiveness [PE]
6 Relationship Management [RM]

AMA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

 

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 18 Classroom/ 12 Live Online

Project Management Institute (PMI) Talent Triangle, 2015.

Reproduced with the permission of PMI. Copyright and all rights reserved.

In-Person and Live Online Schedule

17 Sessions Available

  • $3,195.00 Non Members
  • $2,895.00 AMA Members
  • $2,833.00 GSA
Date Duration Location
  2026-11-11 2026-11-13 Nov 11, 2026 - Nov 13, 2026
3 Days
11/11/2026, 9:00AM- 5:00PM; 11/12/2026, 9:00AM- 5:00PM; 11/13/2026, 9:00AM- 4:30PM;
 Live Online Register Now
  2026-12-07 2026-12-09 Dec 7, 2026 - Dec 9, 2026
3 Days
 San Francisco, CA Register Now
  2026-12-09 2026-12-11 Dec 9, 2026 - Dec 11, 2026
3 Days
12/09/2026,10:00AM- 6:00PM; 12/10/2026,10:00AM- 6:00PM; 12/11/2026,10:00AM- 5:30PM;
 Live Online Register Now
  2026-12-14 2026-12-16 Dec 14, 2026 - Dec 16, 2026
3 Days
 Dallas, TX Register Now
  2027-01-13 2027-01-15 Jan 13, 2027 - Jan 15, 2027
3 Days
01/13/2027,10:00AM- 6:00PM; 01/14/2027,10:00AM- 6:00PM; 01/15/2027,10:00AM- 5:30PM;
 Live Online Register Now
  2027-02-09 2027-02-11 Feb 9, 2027 - Feb 11, 2027
3 Days
02/09/2027, 9:00AM- 5:00PM; 02/10/2027, 9:00AM- 5:00PM; 02/11/2027, 9:00AM- 4:30PM;
 Live Online Register Now
  2027-02-22 2027-02-24 Feb 22, 2027 - Feb 24, 2027
3 Days
 Anaheim, CA Register Now
  2027-03-17 2027-03-19 Mar 17, 2027 - Mar 19, 2027
3 Days
 New York, NY Register Now
  2027-03-22 2027-03-24 Mar 22, 2027 - Mar 24, 2027
3 Days
03/22/2027, 9:00AM- 5:00PM; 03/23/2027, 9:00AM- 5:00PM; 03/24/2027, 9:00AM- 4:30PM;
 Live Online Register Now
  2027-04-07 2027-04-09 Apr 7, 2027 - Apr 9, 2027
3 Days
 San Francisco, CA Register Now
  2027-04-12 2027-04-14 Apr 12, 2027 - Apr 14, 2027
3 Days
04/12/2027,10:00AM- 6:00PM; 04/13/2027,10:00AM- 6:00PM; 04/14/2027,10:00AM- 5:30PM;
 Live Online Register Now
  2027-05-03 2027-05-05 May 3, 2027 - May 5, 2027
3 Days
 Atlanta, GA Register Now
  2027-05-18 2027-05-20 May 18, 2027 - May 20, 2027
3 Days
05/18/2027, 9:00AM- 5:00PM; 05/19/2027, 9:00AM- 5:00PM; 05/20/2027, 9:00AM- 4:30PM;
 Live Online Register Now
  2027-05-24 2027-05-26 May 24, 2027 - May 26, 2027
3 Days
 New York, NY Register Now
  2027-06-07 2027-06-09 Jun 7, 2027 - Jun 9, 2027
3 Days
 Dallas, TX Register Now
  2027-06-14 2027-06-16 Jun 14, 2027 - Jun 16, 2027
3 Days
 Chicago, IL Register Now
  2027-06-23 2027-06-25 Jun 23, 2027 - Jun 25, 2027
3 Days
06/23/2027, 9:00AM- 5:00PM; 06/24/2027, 9:00AM- 5:00PM; 06/25/2027, 9:00AM- 4:30PM;
 Live Online Register Now




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