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Communication Strategies for Experienced Leaders

Through effective leadership communication, motivate action at every level and influence even the toughest executives, customers, subordinates and stakeholders.

You’re already successful as a leader and communicator.  But now you must exercise even greater influence, solve bigger problems and drive unprecedented performance improvements. Superior leadership communication skills and the ability to adapt them to constantly changing circumstances are essential.

Seminar Number: 02134

5
(60 reviews)
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

Home>Course Topic>Leadership>Communication Strategies for Experienced Leaders

Who Should Attend

This course is for experienced leaders interested in developing superior leadership communication skills to achieve even greater success at the highest levels of their organizations.

  •   Live Online3 Day(s)
    18 CAE, 1.8 CEU, 18 CLP, 21 CPE, 18 PDCs, 18 PDU
 
 

You’re already successful as a leader and communicator.  But now you must exercise even greater influence, solve bigger problems and drive unprecedented performance improvements. Superior leadership communication skills and the ability to adapt them to constantly changing circumstances are essential.

  • Discover breakthrough leadership communication techniques for driving business value and becoming a more powerful leader
  • Master best practices for influencing peers, managers, subordinates, customers and other stakeholders
  • Become more effective at handling your specific challenges, from delivering bad news to increasing team motivation
  • Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes reports and proposals
  • Make the most of today’s electronic communication tools
  • Deliver powerful messages that win hearts and minds: messages that are short, simple, strong, credible, tailored to your audience and lead rapidly to action
  • Influencing employees, customers, partners and stakeholders, both internally and externally
  • Developing the trust, credibility, rapport and relationships you need to deliver superior results
  • Building consensus, cohesion, buy-in and team commitment
  • Organizing and packaging your message for maximum impact
  • Overcoming barriers to communication in any environment
  • Controlling all elements of your message: written, verbal, visual and symbolic
  • Choosing the best tools and channels for delivering messages
  • Maximizing your effectiveness with electronic communications
  • Successfully communicating in spontaneous situations

Learning Objectives

Our Framework: The Five Imperatives of Advanced Leadership Communication

  • Describe the Model of Leadership Communication
  • Describe the Five Imperatives of Advanced Leadership Communication
  • Describe the Objectives, Agenda, Methodology and Ground Rules for This Program


Prepare Carefully

  • Organize Ideas Using Mind-Mapping
  • Pinpoint Your Message’s Desired Outcomes Using a Results Matrix
  • Tailor a Message for Your Intended Audience
  • Pick the Right Channels Through Which to Send Your Message
  • Perfect Your Message Using the KISSSS Principle


Earn Credibility

  • Identify the Characteristics of a Credible Leader
  • Demonstrate Caring, Character and Competence in Touch Situations, While Using Appropriate Communication Channels
  • Establish Your Credibility Firmly in Order to Persuade Others


Win Hearts and Minds

  • Create a Logical Train of Thought to Persuade
  • Create a Persuasive Message That Evokes the Right Emotions
  • Reframe a Message from Negative to Positive
  • Adjust Your Message to Accommodate the Audience’s Needs, Wants and Style


Build Consensus, Commitment and Cooperation

  • Craft Messages to Champion Change
  • Identify Techniques for Building Consensus in Anticipation of Resistance
  • Describe How to Secure Commitment and Corporation Through Change Initiatives


Get Results—In the Face of Resistance

  • Describe and Demonstrate How to Handle Resistance
  • Describe and Demonstrate How to Manage Conflict
  • Describe and Demonstrate How to Mediate a Hostile Dispute

 

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

5

60 reviews

 
Excellent Training. I recommended this to my staff.
5
Chad R.
 
Sr. Manager, Data Centers & Networks
 
Industry: Holding Companies & Conglomerates
Very interactive and engaging course with deep concepts of emotional intelligence and positive leadership
5
Sahar B.
 
Security Manager
 
Industry: Manufacturing
Material well laid out, good class size, enthusiastic presenter. Relevant content applicable to many situations.
5
Greg S.
 
Director, Software Engineering
 
Industry: Education
I enjoyed the role playing activities, interacting with other attendees was an excellent tool for learning better communications techniques.The examples provided by the instructor were very concrete and real, although she used the written material as guidance, she did not hesitate to answer questions outside the scope of this class.
5
Eduardo V.
 
Vice President
 
Industry: Manufacturing
Fun, interactive and very engaging teaching style.
5
John M. P.
 
Administrative Manager
 
Industry: Education

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for 18 credits toward your CAE application or renewal professional development requirements.

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 15 [S&B] 3

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved

AMA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

Recommended CPE Credit: 21 hours/Advanced
Prerequisites: Foundation in leadership
Advance Preparation: None
Delivery Method: Group Live
Field of Study: Non-technical – Personal Development, Communication

Live Online Schedule

4 Sessions Available

Excellent Training. I recommended this to my staff.
5
Chad R.
 
Sr. Manager, Data Centers & Networks
 
Industry: Holding Companies & Conglomerates
Very interactive and engaging course with deep concepts of emotional intelligence and positive leadership
5
Sahar B.
 
Security Manager
 
Industry: Manufacturing
Material well laid out, good class size, enthusiastic presenter. Relevant content applicable to many situations.
5
Greg S.
 
Director, Software Engineering
 
Industry: Education
I enjoyed the role playing activities, interacting with other attendees was an excellent tool for learning better communications techniques.The examples provided by the instructor were very concrete and real, although she used the written material as guidance, she did not hesitate to answer questions outside the scope of this class.
5
Eduardo V.
 
Vice President
 
Industry: Manufacturing
Fun, interactive and very engaging teaching style.
5
John M. P.
 
Administrative Manager
 
Industry: Education
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