Achieving Leadership Success Through People

Lead more effectively by creating rapport, synergy and two-way trust.

The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

Seminar Number: 02128

(156 reviews)

In-Person
Live Online
At Your Company Location

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Who Should Attend

Senior managers, directors, vice presidents and other executives, as well as midlevel managers and others in positions of leadership.

In-Person3 Day(s)
18 CAE, 1.8 CEU, 18 CLP, 21 CPE, 18 PDCs, 18 PDU, 18 PMU
Live Online3 Day(s)
18 CAE, 1.8 CEU, 18 CLP, 21 CPE, 18 PDCs, 18 PDU, 18 PMU

Overview
How You Will Benefit
What You Will Cover
Outline
Reviews
Credits

Understand the components of professionalism and the importance of setting a good example
Coach and develop your direct reports/colleagues to be more hopeful and empathetic as they develop greater professionalism
Create genuine partnerships and unity with, and among, direct reports/colleagues
Be more optimistic through reframing, resilience and positive language skills
Learn and apply the components of loyalty to create “loyal followership”
Trust and empower your direct reports/colleagues more

Professionalism: character, composure, commitment, communication, competence and caring
Empathy: connecting and building rapport, understanding others and valuing strengths
Optimism: enthusiasm, eagerness to learn and teach, and resilience
Partnership: collaboration (vs. competition), creating synergy and teamwork
Loyalty: building energetic followers who persevere and are accountable to self and others
Empowerment: delegating, teaching, coaching and entrusting

Learning Objectives

Define Leadership and the Measures of Leadership Success
Exhibit the Skills of the PEOPLE Path to Achieving Leadership Success: Demonstrate Professionalism and Empathy; Lead with Optimism; Create Partnerships; Demonstrate Loyalty and Earn Loyal Followership; Empower Yourself and Others
Describe the Benefits of the PEOPLE Path to Successful Leadership
Identify Ways to Develop PEOPLE Skills

Professionalism

Achieving Leadership Success Through Professionalism

Define Professionalism
Describe Its Importance to Successful Leadership
Describe and Demonstrate Five Components of Professionalism
Assess Your Personal Level of Professionalism
Identify Ways to Demonstrate Professionalism at Work

Empathy

Achieving Leadership Success Through Empathy

Define Empathy
Describe Its Importance to Successful Leadership
Describe and Demonstrate Three Components of Empathy
Explain How Relational Listening Helps Develop Empathy
Describe How Considering Different Personality Types Relates to Empathy
Identify Ways to Demonstrate Empathy at Work

Optimism

Achieving Leadership Success Through Optimism

Define Optimism
Describe Its Importance to Successful Leadership
Describe and Demonstrate Four Dimensions of Optimism
Identify Situations in Which Optimism Is or Is Not Appropriate
Describe and Demonstrate Resilience
Identify Ways to Demonstrate Optimism at Work

Partnership

Achieving Leadership Success Through Partnership

Define Partnership
Describe Its Importance to Successful Leadership
Describe and Demonstrate Partnering Techniques to Create Synergy and Handle Conflict
Assess Your Tendencies and Preferences in Partnering with Others
Identify Ways to Create Partnerships at Work

Loyalty

Achieving Leadership Success Through Loyalty

Define Loyalty
Describe Its Importance to Successful Leadership
Describe Five Ways to Demonstrate Loyalty
Describe Four Steps to Earning Loyal Followership
Identify Ways to Demonstrate Loyalty and Earn Loyal Followership at Work

Empowerment

Achieving Leadership Success Through Empowerment

Describe Empowerment
Describe Its Importance to Successful Leadership
Describe and Demonstrate Skills for Being am Empowered and Empowering Leader
Identify Ways to Be an Empowered and Empowering Leader at Work

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

156 reviews

I learned far more about leadership and leadership strategies with different personality types than I thought was possible in such a short time. The impact this will have for me personally and professionally is remarkable.

Nicole K.

Controller

Industry: Business Services

This instructor met our individual needs as well as the overall class needs. His techniques (story telling) and teaching style was very conducive to our learning the leadership skills.

Stephanie S.

Testing Manager

Industry: Government Administration

This faculty-lead training leadership topic was bought to life by the instructor/facilitator. There was excellent content put forward and outstanding guidance on putting to practice the learning points through the exceptional facilitation of discussions among the attendees who started out as strangers but quickly became a Team.

Michael J.

Management Analysis

Industry: Government

Great course material - stimulating discussion and structured course covering a range of leadership topics. The course leader has great passion for the course material & leadership philosophy, stimulated discussion and moved the course along.

Neil T.

Sr Director

Industry: Manufacturing

This training was invigorating. We learned so much and were able to connect with our colleagues at a supportive level. I am appreciative of the experience!

Melissa G.

Deputy Superintendent

Industry: Education

This course is valid for 18 PMUs.
14 Professional Effectiveness [PE]
4 Relationship Management [RM]

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for 18 credits toward your CAE application or renewal professional development requirements.

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 18

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

AMA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 21 hours/Advanced
Prerequisites: Foundation in leadership
Advance Preparation: None
Delivery Method: Group Live
Field of Study: Non-technical – Personal Development

In-Person Schedule

3 Sessions Available

Live Online Schedule