Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Howard Behar on the Secret of Starbucks’ Success

After a working life spent building Starbucks from a chain of 28 stores to an international coffee business through positions such as executive vice president of sales, founding president of Starbucks International and president of Starbucks North America, Howard Behar tells of the strategies he use

Howard Guttman on Building High-Performance Teams

Standout performance is what it takes to be a top business team. In Great Business Teams , Howard Guttman examines the inner workings of over 30 business teams, at top-management, business-unit, and functional levels, to offer a radically new vision of the emerging horizontal organization and of the

Howard Guttman on Shifting Focus to Achieve Results

Howard Guttman has several tools for how to achieve any goal, from getting the promotion to quitting smoking, as just two examples. One way is to change the stories we tell ourselves; change the narrative we think we’re in to change the outcome. If we think we’re in a no-win situation, the results w

Howard Yu on Leaping Across Knowledge Disciplines

Novartis is currently a multinational pharmaceutical company but when it started over two centuries ago they were manufacturing dyes for textiles. It was only when someone noticed the health benefits of their dyes that they made the switch. Howard Yu , author of Leap , joins us to talk about how thi

Isaac Sacolick on Driving Digital

Digital is the way of the future no matter what your industry. Usually that switch comes with a lot of frightening language: transition, revolution, transformation. It doesn't have to be that scary. Isaac Sacolick , author of the new book Driving Digital , published by AMACOM, is here to assure you

J.P. Flaum and Becky Winkler on Hiring for Emotional Intelligence

J.P. Flaum and Becky Winkler just finished a study that shows the most important skills in the workforce are interpersonal skills. For someone to get ahead, intelligence didn’t matter as much; a less prestigious candidate can always be trained. Traits like a willingness to learn, friendliness, and a

Jack Stahl on Frameworks for Successful Leadership

Jack Stahl became a top executive of two world-famous corporations - Cola Cola and Revlon - before the age of 50. In his book Lessons on Leadership , Stahl offers the down to earth approach to business leadership that fueled his meteoric rise through the corporate ranks. Stahl organizes his leadersh

J. Byrne Murphy on the Best Ways to Do Business Overseas

When   J. Byrne Murphy   moved to France in the early 1990s to launch the European division of MacArthur Glen, a company that operates high fashion outlet malls, he was sure the venture would be a slam dunk. The MacArthur Glen concept had been a tremendous success in America, and the fashi

Jackie Barretta on Primal Teams

Jackie Barretta , author of Primal Teams , published by AMACOM, wants you to know that emotions do belong at work. You want people who are positively emotional about a project they're working on and are happy and motivated to do the work necessary. People think most creatively when they're in an opt

Jake Breeden on Tipping Sacred Cows

Some workplace virtues are not as beneficial as they seem. Jake Breeden talks about the pitfalls and the duality of some of those workplace virtues that seem helpful at first but cause more harm than good in the long term. He also discusses the best way to avoid those unintended consequences by disc