Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Rachael Brown on Paying Employees to Quit

Founded in 1999, the online shoe retailer Zappos.com has been an astonishing success story, growing to nearly $1 billion in sales. Even more impressive than its sales numbers, however, are the numbers of customers who rave about Zappos customer service excellence. The company's success at customer s

Quint Studer on Getting Results That Last

Quint Studer has built a thriving career on helping healthcare companies achieve maximum effectiveness and consistent bottom-line results. Now, in Results That Last , he brings his ideas to the rest of the business world. Studer teaches leaders in every industry how to apply his tactics and strategi

Rafiq Dossani on India’s Rise to the Top of Global Business

Rafiq Dossani discusses India's growing role in the global economy in his new book India Arriving (AMACOM Books). India has the world's fourth largest economy, the largest youth population, and the current ranking of the second-most-preferred destination for foreign investment, yet its importance to

Rahul Gupta on Fiserv's Greatest Leadership Challenges

Learn how one executive grew his company's bottom line.

Raising People Value in Downturns

An interview with William A. Schiemann, a specialist in talent management, reveals how leaders can maximize People Equity courtesy of Alignment, Capabilities, and Engagement (ACE). A study of 2,000 companies showed that the higher the ACE score among...

Raising Trust Capital

Trust from your team doesn't come from your job title; it comes from your sincere efforts in leadership. Like stocks that lose value from poor performance, your behavior toward your team members can result in gains and losses. Likewise, through your...

Raising Well-Adjusted "Generation Texters"

If U got teens, U gt 2 C dis! Clinical psychologist Dr. Michael Osit offers survival strategies for a generation of parents whose children can't remember a time without computers, the Internet and cell phones....

Rajeev Pehsawaria on the Three Pillars of Sustainable Success

According to Rajeev Peshawaria , author of “ Too Many Bosses, Too Few Leaders ”, good leaders realize that their employees feed off of the energy they project. In this episode of Edgewise, Peshawaria outlines how leaders can realize goals by harnessing their energy and the energy of those around the

Rally 'Round the Brand Wagon

What can marketing teach HR about recruiting and retaining top talent? Plenty, according to Donna J. Bear of the Institute for Corporate Productivity, who says that HR departments must build a brand as an employer....

Ralph Sink on How to Bring Back High-Performance Management

“The high-performance systems approach — also known as self-organizing teams and participative management — endows people throughout an enterprise with the skills, understanding, processes, and authority they need to make their own decisions on behalf of quality and business success, instead of havi